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Privacy Policy

1. Introduction

Tre Modular (“we,” “us,” “our”) values your trust and is committed to protecting your personal data. This policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

2.1 Information You Provide Voluntarily

  • Account & Order Data: Name, shipping address, email, phone number, payment details.

  • Support & Feedback: Emails, survey responses, forum posts, warranty requests.

2.2 Information We Collect Automatically

  • Website Analytics: Pages visited, time on site, referring URLs, IP address, browser type.

  • Cookies & Tracking: Small data files stored on your device (see “Cookies” below).

3. How We Use Your Information

We use personal data to:

  1. Process Orders & Ship Products

  2. Respond to Inquiries & Provide Support

  3. Improve Our Products & Website (analytics, A/B testing)

  4. Send Marketing & Newsletters (with your consent—you can always opt out)

  5. Comply with Legal Obligations

4. Legal Basis for Processing (if GDPR applies)

  • Contractual Necessity: To fulfill orders and provide customer support.

  • Consent: For marketing communications.

  • Legitimate Interests: To maintain and secure our website and improve our offerings.

5. Cookies & Similar Technologies

We use cookies and web beacons to:

  • Track site performance and user behavior

  • Remember your preferences

  • Serve targeted ads (only if you opt in)

You can disable cookies through your browser settings, but some features may not work properly.

6. Sharing & Disclosure

We do not sell or rent your personal data. We may share information with:

  • Service Providers (payment processors, shipping companies, analytics tools)

  • Legal Authorities when required by law or to protect our rights

  • Successors in the event of a merger or acquisition (with notice)

All third parties are contractually bound to keep your data secure and use it only for the services they provide to Tre Modular.

7. Data Security

We implement technical and organizational measures—encryption, access controls, secure servers—to protect your data from unauthorized access, alteration, or destruction.

8. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill orders and warranty/service obligations

  • Comply with legal requirements (tax, accounting)

  • Resolve disputes

After that, we delete or anonymize your data.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data

  • Restrict or object to processing

  • Receive your data in a portable format

  • Withdraw consent at any time (for marketing)

To exercise these rights, contact us at support@tremodular.com.

10. Children’s Privacy

Our products and services are not directed to children under 18. We do not knowingly collect data from minors. If you believe we’ve collected data without parental consent, please let us know.

11. Changes to This Policy

We may update this policy to reflect changes in law or our practices. We’ll post the revised date at the top and, when appropriate, notify you by email.

12. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please email: support@tremodular.com

Last updated: 25 June 2025